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COVID-19 & Remote Learning Resources

This is a guide to provide you links to reliable information including library services and hours.

Illinois Unemployment Assistance

The Pritzker Administration and it’s local partner are working to help families affected by COVID-19. Apply for unemployment insurance if you’re without access to paid sick leave or unable to work because of COVID-19. Call IDES at 1-800-244-5631 or visit

DACA & Unemployment Insurance- Please be mindful that unemployment insurance is a state operated insurance program designed to partially replace lost wages when you are out of work. It is noa public benefit. People with expired work permits may not qualify. 

The Pritzker Administration is filing a federal wavier to expand Medicaid services.

If you have questions you can call 1-800-889-3932 or visit

IDES Office Closed to the Public Until Further Notice (as of 3/19/20). 

If you have questions about Unemployment Insurance, call their Customer Service Center at 800-244-5631 or 886-488-4016 TTY or visit their about page at

Chicago Resources

The City of Chicago has a wide variety of resources available to its residence.

  • Translated Information for  COVID-19 and School resource information is available at COVID-19 & School Resources
  • The University of Chicago has compiled a list of resources for public use containing information on housing, COVID-19, unemployment as well as a variety of other resources on their Google Doc Chicago COVID-19 Resource Compilation.
  • The City of Chicago  has provided a list of resources as well from health information to city planing around COVID-19 on their COVID-19 Response Center page


  • Evictions/Foreclosures: All evictions/foreclosures have been suspended for at least 30 days in Cook County. This means that if you are unable to pay your rent, you cannot be evicted.
  • The Rental Assistance Program provides financial assistance to Chicago residents, to prevent homelessness, to eligible individuals and families who are in danger of eviction in order to stabilize individuals and families in their existing rental unit.
  • ShelterList provides a directory of shelters that offer assistance to the homeless.


  • Though ending June 30th, the City of Chicago is temporarily suspending debt collection, ticketing, and towing practices to provide debt relief in response to the COVID-19 outbreak.  Additional information may be found at
  • The Illinois Commerce Commission (ICC) issued an emergency order requiring a moratorium on disconnections for non-payment and suspension of late fees until May 1, 2020, or until the end of the Governor's COVID-19 state of emergency if it goes beyond May 1. More information is available on the webpage Citizens Utility Board

For more information see the additional resources tab


Additional Resources

For more information or assistance, please review these additional resources: