Spanish

This is the first monograph to examine mediated business interaction in Spanish. It focuses on communication between native speakers of Spanish from different Spanish-speaking countries with a view to informing our understanding of intercultural communication in a contemporary business environment. Using elements of pragmatics with tools from conversation analysis, the book examines the various activities that telephone conversationalists engage in to supply and demand a service over the phone through the mediational means of Spanish by addressing the following questions. * Do speakers of Spanish display similar communicative practices as those observed in other languages when requesting and being offered a service over the phone? * Do specifically located activities such as the call openings and closings display similar coordination and ritualisation as that observed in other languages?* Does the language seen as a cultural tool reflect a different orientation towards such activities? * What strategies do telephone agents and (prospective) clients employ to obtain a sale and either procure the best value for money or obviate it, respectively? And, what role does intercultural communication play in the construction of these practices?

Winner, 2018 Outstanding Contribution to Scholarship Book Award presented by the American Sociological Association's Section on Race, Class, and Gender Honorable Mention, 2018 Distinguished Contribution to Research Book Award presented by the American Sociological Association's Latina/o Sociology Section How Latina teachers are making careers and helping students stay in touch with their roots. Latina women make up the fastest growing non-white group entering the teaching profession at a time when it is estimated that 20% of all students nationwide now identify as Latina/o. Through ethnographic and participant observation in two underperforming majority-minority schools in Los Angeles, as well as interviews with teachers, parents and staff, Latina Teachers examines the complexities stemming from a growing workforce of Latina teachers. The teachers profiled use Latino cultural resources and serve as agents of ethnic mobility. They actively teach their students how to navigate American race and class structures while retaining their cultural roots, necessary tactics in an American education system that has not fully caught up with the nation's demographic changes. Flores also explores the challenges faced by Latina teachers, including language barriers and cultural acclimation, and professional inequalities that continue to affect women of color at work. An unprecedented look at an understudied population, Latina Teachers presents an important picture of the women who are increasingly shaping the way America's children are educated.

The updated, fifth edition of the widely used introductory Spanish textbook designed specifically for health care professionals Nurses, doctors, dentists, and other health care professionals increasingly need to communicate with patients in Spanish. Formerly titled An Introduction to Spanish for Health Care Workers, the fifth edition of this popular textbook is designed for students with little or no formal background in Spanish. It uses text, audio, video, classroom activities, and electronic exercises to teach basic grammar, specialized medical vocabulary, and colloquial terms as well as customs and communication styles.

A Laboratory of Her Own gathers diverse voices to address women's interaction with STEM fields in the context of Spanish cultural production. This volume focuses on the many ways the arts and humanities provide avenues for deepening the conversation about how women have been involved in, excluded from, and represented within the scientific realm. While women's historic exclusion from STEM fields has been receiving increased scrutiny worldwide, women within the Spanish context have been perhaps even more peripheral given the complex sociocultural structures emanating from gender norms and political ideologies dominant in nineteenth- and twentieth-century Spain. Nonetheless, Spanish female cultural producers have long been engaged with science and technology, as expressed in literature, art, film, and other genres. Spanish arts and letters offer diverse representations of the relationships between women, gender, sexuality, race, and STEM fields. A Laboratory of Her Own studies representations of a diverse range of Spanish women and scientific cultural products from the late nineteenth through the twenty-first centuries. STEM topics include the environment, biodiversity, temporal and spatial theories, medicine and reproductive rights, neuroscience, robotics, artificial intelligence, and quantum physics. These scientific themes and other issues are analyzed in narratives, paintings, poetry, photographs, science fiction, medical literature, translation, newswriting, film, and other forms.