For the time being, we will utilize the Reference & User Services Association (RUSA) "Guidelines for Behavioral Performance of Reference and Information Service Providers." This is a valuable resource for all librarians and those training to be librarians working in reference. Please review the guidelines, and if you should have any questions about application of the guidelines at Rebecca Crown Library, reach out to Zach Claybaugh, Access & Reference Services Librarian, at: zclaybaugh@dom.edu; (708) 524-6874
